FAQS

How can I make changes to or cancel my order?

Please contact customer support at orders-before@yigobuy.com. Please note: we are unable to process cancellation requests once an item ships. 

Why was my order canceled?

There are a number of reasons why an order may get cancelled. Please contact Customer Support at orders-before@yigobuy.com. 

How long will it take for my order to ship?

Customers can expect their orders to arrive within 3-10 days for domestic addresses and 1-2 weeks for international, military, and PO box addresses. 

Can I ship to an address other than my billing address?

You can only ship to an address that differs from your billing if you select PayPal as your method of payment at checkout. All other forms of payment require us to ship to your billing address.